Find answers about campaigns, creator collaborations, payments, and your account. Can't find what you're looking for? Our team is happy to help.
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General
What is Chukty?
Chukty is Bangladesh's leading creator marketing and brand collaboration platform. We connect verified content creators with businesses to run authentic, results-driven marketing campaigns.
Is Chukty free to join?
Yes. Creating a profile is completely free for both brands and creators. Brands pay only for the campaigns and packages they choose, and Chukty takes a small service fee from paid creator collaborations.
Which cities does Chukty operate in?
Chukty works with creators and brands across Bangladesh, with the largest concentration in Dhaka, Chattogram, Sylhet, Khulna, and Rajshahi. We're expanding to more cities regularly.
How do I contact Chukty support?
You can reach us via email (creator@chukty.com for creators, brand@chukty.com for brands), phone/WhatsApp at +880 1313-524949, or through our Contact Us page.
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For Brands
How do I start a campaign?
Simply submit your campaign details through our Start a Campaign form, and our team will recommend the most suitable creators for your business within 24 hours.
Can I choose the creators myself?
Yes. You can browse creator profiles on our Find Creators page, or let Chukty recommend the best creators based on your campaign goals and budget.
How is campaign pricing determined?
Pricing depends on the creator's audience size, engagement rate, platform, campaign scope, and deliverables. See our Offers page for standard packages, or request a custom quote.
Will I receive a campaign performance report?
Yes. Every campaign includes a performance report with key metrics such as reach, engagement, impressions, and overall campaign outcomes, available in your Brand Dashboard.
What industries does Chukty work with?
We work with a wide range of industries including restaurants, hotels, travel agencies, fashion, beauty, e-commerce, healthcare, education, real estate, automotive, and more.
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For Creators
Who can join Chukty as a creator?
Any content creator based in Bangladesh with an active Facebook, YouTube, Instagram, or TikTok presence can apply. We welcome creators across all niches â travel, food, tech, lifestyle, comedy, education and more.
How does creator verification work?
After you sign up, our team reviews your social media accounts, audience engagement, and content quality within 2â3 business days. Once approved, you'll get a verified badge on your profile.
Can I work with multiple brands at the same time?
Yes, you're free to accept multiple collaborations simultaneously, as long as there's no direct conflict of interest between competing brands in the same campaign.
What happens if a brand and I disagree on content?
Our Creator Success team mediates any disagreements about deliverables or content direction to ensure a fair outcome for both the creator and the brand.
Do I need a minimum follower count to join?
There's no strict minimum â we welcome micro-creators (10K+) as well as larger accounts. Brands often specifically look for micro and mid-tier creators for authentic, niche-focused campaigns.
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Payments
How and when do creators get paid?
Payments are released securely through Chukty once a campaign deliverable is approved by the brand. Funds are transferred to the creator's registered bank account or mobile wallet (bKash/Nagad) within 3â5 business days.
What payment methods are supported?
We support bKash, Nagad, Rocket, bank transfer, and major credit/debit cards (Visa, Mastercard) for brand payments.
Is there a fee to join as a creator?
No. Joining Chukty and creating your profile is completely free. We only take a small service fee from paid brand collaborations that you accept through the platform.
How do I get an invoice for a campaign payment?
Brands can download invoices for any completed or pending payment directly from the Payment Center in their Brand Dashboard.
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Account & Security
Is my personal and payment information secure?
Yes. Chukty uses industry-standard encryption to protect your data, and payment information is never shared with third parties without your consent.
How do I reset my password?
Click "Forgot password?" on the Login page and follow the instructions sent to your registered email address.
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Still Have Questions?
Our team is here to help with anything not covered above.